Hi, So the knowledge gathering process has started.
As learnt at college the best practical method to understand operations is to put yourself at the employee place. So started with my first functional unit i.e. sales.
The Sales team is scattered and are deployed in various cities of different states. The project source can be from a different country or from some other agency operating overseas. There is a system in place that the company uses to manage pre-sales and sales activity and it is very efficient. The system is used by many of its clients as this system was developed professionally by the organisation to manage potential clients and get higher conversions. There is a need to have communication or collaboration of system to the proposed one to improve efficiency of operations and reduce the redundancy that might occur with the parallel run.
The libraries of the project are available and can be used for effective communication. Accessing learning from the available system.